A supportive care platform that gives families one clear place to coordinate appointments, updates, and daily needs.
Overview
Kinship Care helps families coordinate complex care with clinicians and support networks. We designed a mobile-first service that reduces the administrative burden around everyday health.
The Challenge
Care information was everywhere
Families moved between messages, calendars, documents, and provider portals. Critical context was easy to miss, especially when multiple people shared responsibility.
Our Approach
Designed around shared responsibility
Research with families and care teams shaped a simple coordination model, accessible interaction patterns, and clear permissions for sensitive information.
Flow designed around the reality that care is shared by families, clinicians, and support networks. The product now feels calm and supportive rather than administrative, helping everyone see the right information, understand responsibility, and move confidently toward the next step.
Sara Malik
Clinical Director, Kinship Care
Outcome
Everyone sees the next step
The tested product helps families coordinate with less effort while giving providers cleaner, more timely context between appointments.
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